« remote e-mail access details »
Remote access to your green e-mail account is possible using an e-mail client which supports IMAP mailboxes.
Customer mailboxes are hosted either on Gaia or Sterling. Unsure which server to connect with? Contact support.
If you are receiving a security error when you connect, install and trust the burlyhouse.net CA certificate.
mail server: gaiaConfigure client software using the following details:
- incoming mail
- mailbox type- IMAP
- server- imap-v.burlyhouse.net
- port- 993
- security- use encryption (ssl, tls)
- user name- your username login
- password- your e-mail password
- outgoing mail
- type- SMTP
- server- smtp-v.burlyhouse.net
- port- 25
- security- use encryption (ssl, tls)
- user name- your username login
- password- your e-mail password
Configure client software using the following details:
- incoming mail
- mailbox type- IMAP
- server- mail.burlyhouse.net
- port- 993
- security- use encryption (ssl, tls)
- user name- your e-mail address
- password- your e-mail password
- outgoing mail
- type- SMTP
- server- smtp.burlyhouse.net
- port- 25
- security- use encryption (ssl, tls)
- user name- your e-mail address
- password- your e-mail password
Note: Insecure IMAP connections are not accepted by the Sterling mail server.